Corporate Graphics

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FAQ

How do I package an InDesign file?

Packaging Indesign file


What is "bleed" and how do I set up my files to account for it?

Bleed basics


What is your standard bleed?

Add 0.125 on all sides


How do I create a PDF?

Corporate Graphics has supplied the links to help you create print-ready PDFs. If you require further assistance, please contact your sales representative.


Do you have a Rich Black formula?

Yes: Cyan 40%; Magenta 30%; Yellow 0%; Black 100%.
Avoid setting up a rich black using 100% of all colors. This leads to increased dry time after press. See more about color and ink here.


Do you have an FTP site where I can download/upload files?

Yes. The FTP site is located at ftp.corpgraph.com. Contact Customer Support to receive a username and password.


Where do I obtain the copyright information needed for my book?

The Library of Congress. The Web site can be found at: www.loc.gov.


Where do I obtain an ISBN number for my book?

An ISBN number can be obtained at www.isbn.org.


Once I've obtained my ISBN number, where do I get a bar code?

We can provide this service.


Can you provide a layout showing the dimensions of my dust jacket or case-bound cover?

Yes. CG can prepare a layout that shows the dimensions of the panel sizes, wrap, spine width, flap widths, etc. We will need to know some of the final specs of your book before a layout can be created: final page count, paper stock that the text is printing on, binding style, trim size of book, and in the case of a dust jacket, the width of the flaps that you desire. Contact your Sales Representative or Customer Support Assistant with this information and he or she will have a layout prepared.


How many pages can my book have?

The number of pages in your book must be divisible by 4. ( 4, 8, 12, 16, 20, 24, 28, 32, 36, etc.)


Can you provide a layout showing the dimensions of my interior page?

Yes we can. We will need to know the final trim size of the book. Contact your Sales Representative or Customer Support Assistant with this information and he or she will have a layout prepared.


How will I know if the PDF file I've created will work for CG?

The best way to prepare a PDF file for CG is to follow our instructions in the PDF Guidelines section. After you've generated a PDF file, you can e-mail it to your Sales Representative or Customer Support Assistant for CG to check. We will preflight it for you and contact you if there are problems that need to be addressed.


What is your policy on overs and unders?

We follow industry standard which is ± 10% of quantity ordered.


What are your standard turnaround times?

Book Jobs - Standard is 2–3 weeks for perfect-bound books and 3–4 weeks for case-bound books. Commercial Jobs - Varies depending on job; contact your Sales Representative.


What binding options are available?

Binding may be perfect binding, saddle stitch, case binding (side-sewn, smyth sewn), drilling, comb binding, and wire-o. See examples of our binding options here.


What are your standard payment terms?

First-time customers are set up with 50% down and balance due before shipping.


Will you do drop shipments?

Yes. We will drop ship for a minimal number of drop shipments. There is an associated shipping and handling charge.


What types of electronic files do you accept?

We work with both Mac and PC. We accept application files from QuarkXPress®, PageMaker®, InDesign® CS, Illustrator® CS, PhotoShop® CS, and Microsoft Word. We also accept PDF files that are built to our specifications (see PDF Guidelines for instructions). Please note these concerns regarding Microsoft Word files: Word files are very unpredictable when transferred from computer to computer. Word does not have the capability to report the fonts that were used to build the document or warn when a font is missing or has been replaced by a different one. These problems, along with others, cause the text on the pages to reflow and the graphics to behave unpredictably. Your safest option for submitting files you've prepared in Microsoft Word is to submit a PDF file. However, this too has its problems. Most PDF files created directly from Word will not have the fonts embedded properly. To help resolve this problem, it's recommended to use the application called "PDF995" to create a good PDF file from Word. This free download is available at www.pdf995.com.